| | July 20188CIOReviewIN MYPINIONEDGE COMPUTING: DOES IT SUPPORT CUSTOMER INTIMACY AND THE RACE TO DIGITIZATIONDoes Edge Computing Matter to Enterprise IT? Edge computing, like IoT, AI/ML, drones, Augmented Reality (AR), etc. is all the rage these days. What does edge computing matter to my enterprise though? We have public cloud, colocation, private cloud, multi-cloud and hybrid cloud, what more do we need? Edge is different as private cloud is different from virtualization is different from public cloud. Edge isn't a replacement, it's not the "next" new thing it's an improved ability to leverage compute and network to service customers in new and improved ways. My Definition of Edge ComputingThe Edge is where a combination of technology use requirements creates a location specific requirement to meet a set of customer use case needs. Those customer use case requirements could be a combination of any or all of; latency, data, data sovereignty, security, performance, cost, and reducing impact on backhaul networking capacity.Edge has always been the above, what's changed significantly through automation, smaller size, better networking, and smarter handhelds is that more capability can be delivered from a smaller latency radius to provide new and unique experiences for the customer. The key leap of faith we must takeWe continuously adopt new technology capabilities in an effort to gain a tighter grip and closer relationship with our customers. Reciprocally in creating a more intimate relationship with our By Mark Thiele, CIO & CSO, Apcera and Chairman of the IDCA Technical CommitteeThe Edge is where a combination of technology use requirements creates a location specific requirement to meet a set of customer use case
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