| | JANUARY 20178CIOReviewJourney into IoTBy Justin Beltramo, VP & Global Leader Manufacturing IoT WoRKS, HCL AmericaOnce upon a time, technology drove business pro-cesses. This was necessary and good, because technology was limited and in order to take ad-vantage of all that was new, businesses needed to adapt to the available technology. And so they did, gaining reports and metrics and trends.Today, reports and metrics and trends are no longer our destination, but rather waypoints on our journey toward a better treasure: business value. IoT doesn't have to be limited to providing the same sort of details we've always had. Instead, we can gain insight and predictability. More than this, we can provoke action, automating processes and accelerating solutions. IoT can now become a platform of insight, connecting assets and their data to people and processes. The result? Business outcomes that yield value and organizations that are no longer siloed. It's as if you've kissed the frog: what were once separate, competing departments and systems have transformed into a handsome, healthy, big-picture thinking ecosystem.To get from silos to an ecosystem, it's going to take more than a kiss. It's going to be a journey. Before setting forth, you need to check your mindset. Stop thinking about the information you can gather from your assets as your destination. This is an "output" mindset. Instead, develop an "outcome" mindset. Start with business goals, and then pursue the technology, processes, and people who can contribute to achieving those goals. In this mindset, data graduates into insight and insight stirs cross-departmental action.Once you've adopted the outcome mindset, you'll need to develop the map by selecting and prioritizing use cases. Key players from all relevant departments should consider both the In My Opinion
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