4 | | FEBRUARY 2026IN MY OPINIONContents08FORD IS BUILDING A MORE SUSTAINABLE FUTURECynthia M. Flanigan, Ph.D.,Henry Ford Technical Fellow, Sustainability, Ford Motor Company46Wes Dudley,Senior Vice President, Customer Experience & Retail Operations,Broad River RetailELEVATING THE CUSTOMER EXPERIENCE THROUGH TECHNOLOGY18David Robertson,Director Enterprise Architecture - Software Engineering | Applications,Exeter FinanceINTEGRATING GENERATIVE AI INTO THE ENTERPRISE26Argyro (Iro) Tasitsiomi, PhD,Head of AI, Investments Data Science & Research,T. Rowe PriceINTELLIGENT...ARTIFICIAL INTELLIGENCE?C O V E R S T O RY 1 2TRANSFORMATIVE TRENDS IN AI AND ENTERPRISE SOFTWARE INTEGRATION16INDUSTRY-SPECIFIC AI THAT ACTUALLY GETS USED20HARNESSING AI ORCHESTRATION FOR SUSTAINABLE BUSINESS GROWTH22GOVERNING ENTERPRISE AI AT SCALE WITHOUT FRAGMENTATION28LAST WORDSTATE OF THE INDUSTRYDEEP DIVEENTERPRISE AI ORCHESTRATION PLATFORM OF THE YEAR 2026AiriaKevin Kiley,CEO24ARTIFICIAL INTELLIGENCEAI-ENHANCEDENTERPRISESOFTWARESOLUTIONSOF THE YEAR2026APTEANJenny Peng, CTOLEADING THE NEXT WAVE OF AIDRIVEN INDUSTRY REINVENTION
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