6CIOReview | | FEBRUARY 2021With technology changing the way every industry does business by helping create efficiencies, save money, and provide better products and services, the retail sector is also taking advantage of this trend. Retailers are leveraging virtual and augmented reality to enhance the customer experience by offering additional information about products. Retail organizations are also being proactive about the future by analyzing consumer behavior and trends from the past. This allows retailers to understand important information about consumer purchasing behavior, personalize the shopping experience and reduce supply chain costs.Automated warehouses are on the rise and rather than wait for manual inventories, smart robotics and computer systems are being used to keep reliable stock data in real-time. This also helps manage stock flow, make solid predictions, and smart decisions that help improve the store's bottom line. There has been rising adoption of messaging-based customer service bots across retail as messaging has become the preferred customer service channel. Finally the internet of things and smart equipment has the potential to transform the shopping experience. In this edition of CIO Review, we bring you the story of some of the most successful retail solution providers that deliver the best outcomes for their clients. This edition also offers a combination of thought leadership from subject matter experts with real-life stories on fostering robust partnerships and exclusive insights from CIOs and CXOs. We hope this edition will provide you with the right assistance in choosing the retail solution provider according to your requirements.Let us know your thoughts!EditorialTransforming the Shopping Experience for CustomersCopyright © 2021 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.CIOReviewEmail:sales@cioreview.comeditor@cioreview.commarketing@cioreview.com February - 18 - 2021, Vol 10, Issue - 03 (ISSN 2644-237X) Published by ValleyMedia, Inc.To subscribe to CIOReviewVisit www.cioreview.com CIOReviewEditorial StaffAaron PierceCarolynn WaltersShirley FaithRussell ThomasVisualizersIssac GeorgeVictor Cruz*Some of the Insights are based on the interviews with respective CIOs and CXOs to our editorial staffJustin Smith Managing Editoreditor@cioreview.comManaging EditorJustin SmithSalesStephen Thomasstephen.thomas@cioreview.com Dean Winchester
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