| | FEBRUARY 20209CIOReviewIf we start small with a problem and apply IoT as a solution, we can approach its adoption in a strategic, scalable and sustainable way. Despite the demand and eagerness for IoT solutions, broader enterprise transformation doesn't happen overnight. Let's explore three ways that GSF is applying IoT solutions to food service industry challenges.Challenge 1: Food SafetyWhen it comes to food safety and preventing illness, integrating IoT with other technologies has the potential to connect the entire beef supply chain, from the ranch to the restaurant. As a partner in IBM's Food Trust Initiative, GSF leverages IoT in connecting three key parts of the supply chain, including manufacturer, distributor and retailer.Working together to heighten transparency and safety, GSF's innovation and IT teams partner with IBM in creative ways. We use IoT devices to monitor fresh beef's real-time temperature,radio-frequency identification (RFID) to automatically track its movement, and blockchain technology to synthesize the business rules between parties in the supply chain. Beyond ambient temperature monitoring and reporting in strategic manufacturing points, IoT helps restaurant operators track and manage food inventory and shelf life.Our GSF Chief Technology Officer Guilda Javaheri ponders IoT's potential in this way: "Can you imagine how much waste could be prevented with that kind of information by ultimately having the right product at the right time and at the right place?"Challenge 2: Equipment SafetyMoving into the manufacturing facility, another business use with connected machines helps us maximize inventory control and production efficiency. Through IoT-driven data collection and analysis, GSF carefully manages machine availability to eliminate waste and improve Overall Equipment and Efficiency (OEE) performance.Industrial IoT (IIoT) not only benefits production efficiency and quality control, but also Environmental, Health, Safety and Quality (EHSQ) management that keeps people safe. Sourcing IIoT data automatically from connected devices and manually from workers' inputs, EHSQ improvement programs have the potential to identify patterns and workplace hazards based on comprehensive, real-time data. Heightening EHSQ through IoT helps maintain a healthy, injury-free workforce.Challenge 3: Transportation SafetyFinally, let's look at the task of moving products. In making 17,000 deliveries per week, GSF's Quality Custom Distribution (QCD) division focuses on two objectives:(1) delivering quality products on time and(2) bringing truck drivers home safely. Using IoT technology to track trailers, we can help drivers avoid hazardous road conditions by dynamically changing the routes while in process. At QCD's Los Angeles Transportation Command Center (TCC), an overnight team monitors data and communicates with hundreds of drivers across America, as they make deliveries to quick service restaurants in your home towns.The TCC makes it possible to proactively re-route drivers and promptly respond to any signs of distress. As a hypothetical example, if a driver making deliveries is delayed due to a road condition, bad weather or even a health scare, the delayed delivery pace data will alert the TCC and result in outreach to that driver. In this scenario, IoT-driven data could potentially save a driver's life.At the end of the day, keeping people safe matters most. As GSF continues to evaluate business opportunities for leveraging IoT, I'm confident that this technology will establish a proven track record of helping us all live and work safer in this ever-changing world. Carol Fawcett
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