8 | | DECEMBER 2025IN MY OPINIONLooking back on my career trajectory, I can see a series of pivotal experiences that prepared me for my current role at Eastman. My journey began as a sales trainee, which may seem like an unlikely starting point for someone focused on supply chain, but it was an invaluable experience. During those early days, I spent three months working as a customer service representative, which remains the only role I've held directly in supply chain. However, that brief exposure was enough to spark an understanding of the intricate link between customer needs and supply chain operations.My time in sales, which spanned nearly eight years, covering a range of companies from large corporations to small businesses, and even distributors, was instrumental in shaping my perspective. This experience offered me a firsthand view of how crucial the supply chain is from the customer's point of view. It wasn't just about getting products from point A to point B; it was about delivering value, meeting expectations, and ensuring satisfaction. Moving into marketing and product management roles further deepened my understanding. These roles taught me the importance of meticulous planning, seamless execution, and aligning our offerings to what was achievable and cost-effective, all while keeping the customer at the forefront. These early career experiences laid a solid foundation that continues to guide me in running a sound business model and driving profitable growth.Overcoming Challenges in Supply Chain LeadershipOne of the biggest challenges I've faced in guiding my team to deliver high-quality supply chain operations is combating complacency. Often, teams measure their success against past performances, believing they are excelling without considering the broader industry context. This inward focus can create a false sense of security, making it difficult to convince team members of the need for change and improvement. To ELEVATING SUPPLY CHAIN EXCELLENCEBy Julie McAlindon, Senior Vice President, Regions and Chief Supply Chain Officer, EastmanJulie McAlindon
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