CIOReview | | 19 DECEMBER 2024CXO INSIGHTSBy Mehrdad Zakershahrak, Staff ML Scientist, GraingerIn the aftermath of the global pandemic, the exigent nature of supply chain challenges--worker shortages, oscillating demand patterns, and logistical convolution--has amplified. Artificial Intelligence (AI), with its manifold capabilities, has emerged as a pivotal tool for strategic fortitude in this environment, even as the specter of worker displacement looms. Businesses employing AI systems have witnessed a surge of upto 15 percent in productivity (Bughin, Hazan, Ramaswamy, Chui, Allas, Dahlström, Henke, & Trench, 2017). These technologies, including sophisticated robotics, are not envisioned as replacements for human labor but as enhancements to human capabilities, augmenting productivity, and offsetting labor deficits.A New Era of AI: Opportunities for BusinessesRecent advancements in AI, fueled by the potent combination of machine learning (ML) and extensive data availability have ushered in an era of enhanced automation and astute decision-HARNESSING AI AND ROBOTICS: A STRATEGIC IMPERATIVE FOR BUSINESS LEADERS IN THE POST-PANDEMIC SUPPLY CHAIN LANDSCAPE
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