| |DECEMBER 202419CIOReviewWe always put ourselves in the customers' shoes to identify what works best for them and use our expertise in the NetSuite space to their benefitanalysis of clients' business processes, identifying inefficiencies and aligning operations with NetSuite's built-in leading practices. This strategic approach often minimizes the need for customizations, helping clients save time and resources while optimizing workflows for maximum efficiency.When customization is necessary, Keystone takes a methodical, collaborative approach. The team collaborates closely with clients to ensure a full understanding of the proposed changes, guiding them through requirement analysis, design validation and approval before moving forward with development. This meticulous process ensures that custom solutions meet the client's needs without disrupting core operations.One of Keystone's key differentiators is its emphasis on continuity and collaboration. Unlike many providers that hand off projects after the sales process, Keystone involves its implementation team from the outset. Experienced project managers work alongside sales teams to define the implementation strategy, ensuring a seamless transition from planning to execution. This continuity eliminates knowledge gaps, reducing risks and ensuring a smooth, successful implementation.Keystone's impact is demonstrated through numerous success stories, including its partnership with Feeding America, the largest hunger relief organization in the United States. With a network of over 200 food banks serving 46 million people annually, Feeding America faced significant operational challenges due to outdated software that required extensive manual data entry. After transitioning to NetSuite, they partnered with Keystone to fill critical gaps in their implementation.Keystone developed custom solutions such as the Blue Receipts Process and the Grocery Discount Program, which streamlined operations, improved usability and reduced administrative burdens. These enhancements allowed Feeding America to focus on its core mission--providing equitable access to food, rather than being hindered by inefficient systems.By equipping clients with the tools and expertise to leverage NetSuite's robust capabilities, Keystone empowers small and medium enterprises to break free from the limitations of legacy systems and optimize their financial and operational processes for sustained growth and success.Recognized for ExcellenceKeystone's operational excellence and unwavering commitment to customer success have not gone unnoticed. The company was recently honored as the 2024 Oracle NetSuite Breakthrough Solution Provider Partner of the Year at SuiteWorld, a testament to its innovative approach and consistent delivery of high-impact solutions.This prestigious accolade positions Keystone among the elite NetSuite solution providers, enhancing its ability to support existing clients and seamlessly onboard new businesses to the platform.Fostering Long-Term SuccessUnlike many solution providers that focus solely on initial deployment, Keystone extends its partnership well beyond the go-live phase. The company offers ongoing managed services, system optimizations and strategic guidance to help clients thrive in a digital-first world.Keystone's holistic approach, technical expertise and customer-centric mindset make it a standout choice for SMEs looking to unlock the full potential of NetSuite. As a 2024 CIOReview Top 10 NetSuite Solution Provider, Keystone continues to redefine ERP success, driving digital transformation and delivering exceptional value to its clients.
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