OHIYA NETWORKSBETTERING COLLABORATIONS WITH UNIFIED COMMUNICATION SOLUTIONSContentsCOVER STORY 12Cynthia Kellam,Global Head of Digital,CX and Marketing Data/Insights/Analytics,TE ConnectivityELEVATING CUSTOMER EXPERIENCE AS A PRODUCTWITH MODERN PRODUCT LEADERSHIPBrian Jeppesen,Director,Contact Center Operations,Landry\'sTRANSFORMING CONTACT CENTERS THROUGH CONVERSATIONAL AIIN MY OPINION 08LAST WORD30Claudio Garcia, Founder and CEO
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