CIOReview
| |DECEMBER 20226CIOReviewTo remodel many business processes around customers' shifting expectations, industry leaders mainly focus on building trust through the responsible collection and data handling, creating great customer experiences. Investing in predictive analytics, in this regard, is helping companies deliver seamless and personalized customer experiences, dive deeper into customer insights, target the right customers, and provide them with accurate product recommendations. Not just customers, industry leaders are also focusing on upskilling employees, facilitating cross-functional collaboration, and automating workflows so that employees can spend more time on meaningful tasks. Driven by these trends, the current digital experience market is expected to reach $26.93 billion by 2028, at a CAGR of 14 percent.To put the spotlight on other key developments in the industry, CIOReview illustrates how the digital experience space is transforming business workflows worldwide. This edition also features thought leadership articles from subject matter experts. Some of the exclusive insights are authored by Brian Vaughn, Sr. Director, Operation Technology and Solutions Lead at Cushman & Wakefield; and Joe Brannon, Global Director of Digital Technology at Helen of Troy. They shed light on using data to reduce environmental impact and improve people's experience, how to ship complex user-facing features across three platforms simultaneously, and driving enterprises to become digital-first companies. In this edition of CIOReview, we also bring to you the story of the most promising digital experience solution providers. In the list, Attach stands out for helping companies create and strengthen a digital vision that allows them to be more profitable and improve their relationship with their consumers.We also bring you the story of CXera, delivering personalized experience sites to businesses. At the same time, Fantom Park combines global expertise in engineering, development, design, and 3D animation with brand and business strategy. Kadiska provides end-to-end network and application performance visibility into employee and customer experiences, while KNUT specializes in application development for enterprise sales, support, and marketing teams. OneSpring and Point B are experts at designing digital experiences and business transformations built on expertise, empathy, and trust. REACH optimizes client-facing processes with automated workflows with its all-in-one SaaS-based platform, and Studio Science helps businesses align their technologies and solutions according to the preferences of their target customers. Last but not least, Vantage is making a futuristic-seeming amusement park experience possible with real-time analytics. Through the following pages, we aim to shine a light on the innovative trends and latest developments in the digital experience industry. We would like to know your thoughts.EditorialPredictive Real-Time Analytics are Delivering Seamless Customer ExperienceCopyright © 2022 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.CIOReviewDecember - 20 - 2022, Vol 11, Issue - 60 (ISSN 2644-237X) Published by ValleyMedia, Inc.To subscribe to CIOReviewVisit www.cioreview.com CIOReviewEditorial StaffAaron PierceAbner Lawrence Carolynn WaltersGina Clumsky Russell ThomasShirley FaithTiffany HayworthYenny TurnerVisualizersRonald DonovanIssac GeorgeJustin Smith Managing Editoreditor@cioreview.comManaging EditorJustin SmithDisclaimer: *Some of the Insights are based on our interviews with CIOs and CXOsEmail:sales@cioreview.comeditor@cioreview.commarketing@cioreview.com
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