6CIOReview | | DECEMBER 2021Today, as more businesses are providing work-from-home options to their employees, it is making companies deal with more IT issues than ever. And in this landscape, the process in which the companies track, manage, resolve and report these IT requests can make or break the operational workflow. Therefore, there's no surprise that many organizations are now leaning on ServiceNow's new IT service management (ITSM) toolsets, which connects ITSM and non-IT workflows, and are augmented by artificial intelligence for IT operations (AIOps). This is enabling companies to seamlessly manage new ways of working and offer remote yet centralized IT support. ServiceNow AI-driven ITSM platform is also freeing up IT staff from mundane tasks so that they can concentrate on more value-adding tasks. As a result, the organizations using the ServiceNow platform are showing that ITSM can be more effective and successful than ever before, even under times of great stress and change. In this edition of CIOReview, we bring you the story of some of the most promising ServiceNow solution providers that deliver the best outcomes for their clients. This edition also offers a combination of thought leadership articles from subject matter experts and exclusive insights from CIOs and CXOs. We hope this edition will provide you with the right assistance in choosing the best ServiceNow solution providers according to your requirements.Let us know your thoughts!EditorialUsing ServiceNow as a Springboard of Success Copyright © 2021 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.This special edition on ServiceNow is an initiative of CIOReviewThe selections for this ServiceNow is made by an independentbody, and ServiceNow has no involvement in this initiative norany partnership with CIOReviewCIOReviewEmail:sales@cioreview.comeditor@cioreview.commarketing@cioreview.com December - 06, 2021, Vol 10, Issue - 60 (ISSN 2644-237X) Published by ValleyMedia, Inc.To subscribe to CIOReviewVisit www.cioreview.com CIOReviewVisualizersIssac GeorgeRonald Donovan*Some of the Insights are based on the interviews with respective CIOs and CXOs to our editorial staffJustin Smith Managing Editoreditor@cioreview.comManaging EditorJustin SmithSalesStephen Thomasstephen.thomas@cioreview.com Editorial StaffAaron PierceCarolynn WaltersShirley FaithRussell Thomas
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