| | 9CIOReviewDECEMBER 2021manner, it is a way of overcoming biases and misconceptions. Data is a way of opening the mind.It is a way of opening a conversation.Data fundamentally has become closer to us than at any other time in our history. From the computer to on prem to cloud based.From 1s and 0s to images, words, movements, biochemical markers, eye movements, physical movements, interactions, cultural and belief markers have all become data.We not only have data that represents the many facets of our world, but we also have analytical techniques to not only understand the world but to try and see into the future.We use simulation models to try and see around the corner or to alternate realities. We use visualization platforms to manifest the interpretation of data and insights to the masses (and executives).It is now at a point where nearly every person in the organization touches or makes use of data.Because of this access and closeness of data and information, it is finding its way into new types of conversations.Even in the mythical (and sometimes highly regimented) creative processes, data and insights are used for inspiration. It is in this way that the use of data (regardless of platform of origin) creates a way of seeing opportunities, of what is real and what is not.Data shouldn't be seen as a constraint, but rather a way of understanding and of investigation. At its core, data is a creative and brand expression compass.It is a way of supporting and testing ideas and approaches...it is wayfinding for strategies andstorytelling.It reframes the conversation from `I think' to `I know'. Conducting work for an American automotive industry icon, we've started leveraging AI based neurological eye tracking within the creative process itself. We can start to see what triggers attention; we can start to know how formatting impacts the effectiveness of the creative and hypothesize about different creative elements based on neurological responses. We can then use complex and deep audience data to hypothesize about what to show to whom and when with the underlying knowledge of how creative will be perceived before it goes into market. Of course, data does not always represent reality... nothing is fool proof.There is much discussion about bias in data and various analytics techniques.In fact, bias in data (or some analytical approaches) is very real and should be taken seriously.I recommend that every analytics professional (or any interested party) take the time to conduct their own research and ground themselves in this phenomenon within the data space.Bringing the conversation back to MarTech platforms, I encourage marketing technology professionals tolook beyond what the platform provides.The richness and variety of data sources within most organizations are fertile grounds for highly creative thinking.And that thinking is often best done when you have a diversity of minds sitting around the table. Data fundamentally has become closer to us than at any other time in our history
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