| | December 20208CIOReviewIN MY OPINIONRecent advancements in IT create transformative opportunities for companies both in the supply chain and in all the industries we serve. Those technological possibilities, however, come with a number of very real challenges ­ and those challenges are having an impact.According to PwC's third annual AI Predictions Report, only 4% of executives plan to deploy AI enterprise-wide in 2020; last year, nearly 20% hoped to do the same. And according to the PwC survey, the primary reason is the need to focus on fundamentals before enlarging AI projects.For many companies, a key fundamental is the talent gap, specifically when it comes to artificial intelligence (AI) and machine learning (ML). Do you hire out or train within? The answer is both. It's critical businesses build their teams with professionals who bring much needed skills in AI and ML ­ mainly data scientists with deep learning experience. It's also ADOPTING IT ADVANCES: ARTIFICIAL INTELLIGENCE AND REAL CHALLENGESBy Scott A. Roberts, Vice President, Logistics, CHEP U.S.A.
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