6CIOReview | | DECEMBER 2020Technology is at the helm of optimizing and transforming public services today. With the advancement of technology, the public sector has seen tremendous developments in processes, regulations, and collaboration over the recent past. The implementation of modern technologies is the key to address significant inefficiencies within the public sector, including time-consuming procurement processes, low asset utilization, and duplication in IT systems. With the introduction of the Cloud Smart policy in the U.S. in 2020, the public sector is paced with adopting digital methodologies to ensure their operations are cost-effective and faster.Public sectors have already started leveraging the best of present-day technologies such as AI, Blockchain, ML, and IoT, similar to its private sector counterparts in attempts to reduce the cost of their services and facilities, create efficiencies, and improve social, economic, technological, and environmental outcomes. These advancements can help Public Sector CIOs to engage with the citizens better, providing `anytime, anywhere' flexibility via self-service portals. This will further keep citizens informed about their rights and ability to contribute to building smart cities. Public Sector organizations (PSOs) can also ensure multi-channel communication using mobile applications, chatbots, and smart speakers. Moreover, these robust technologies are paving the way for reshaping the operational and strategic changes today, especially with the complex data sets that public sectors deal with on a daily basis. The introduction of workforce automation and augmented intelligence can improve the capabilities of the public sector, especially in identifying fraudulent claim cases, health code violations, predicting traffic congestion and accidents, and offering faster notifications in the face of emergencies. In the current ever-evolving landscape of technological innovations, PSOs need to identify proper partners who can help them navigate the complexities of adopting newer methodologies and effectively shifting from the existing legacy systems. In this edition of CIOReview, we are including some of the players who assist government organizations in harnessing the full potential of advanced technologies to ensure greater efficacy, public safety, and security.Let us know your thoughts!EditorialNavigating through the Complex Maze of Advanced TechnologiesCopyright © 2020 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.CIOReviewEmail:sales@cioreview.comeditor@cioreview.commarketing@cioreview.com December - 03 - 2020, Vol 09, Issue - 100 (ISSN 2644-237X) Published by ValleyMedia, Inc.To subscribe to CIOReviewVisit www.cioreview.com CIOReviewEditorial StaffAaron PierceCarolynn WaltersShirley FaithRussell ThomasVisualizersIssac GeorgeVictor Cruz*Some of the Insights are based on the interviews with respective CIOs and CXOs to our editorial staffJustin Smith Managing Editoreditor@cioreview.comManaging EditorJustin SmithSalesStephen Thomasstephen.thomas@cioreview.com Dean Winchester
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