| | December 202019CIOReviewWe designed Bravo to fit the needs and price point of any customer that needs itTHE BRAVO PLATFORM ENABLES PAWNBROKERS TO:· Grow loan balances and increase productivity with first-to-market functionality like the Estimator, Product Catalog, Task Manager, and Custom Report Generator. · Make decisions with confidence so they can loan as much as possible and deliver an incredible customer experience. · Improve their Loan to Value (LTV) ratio, by using robust data sets to recommend selling, buying and loan prices for items. · Adapt quickly, grow rapidly, and operate profitably because of its flexible, agile and fully integrated architecture.· Breaks down data silos that cost the business money and limit business intelligence. · Collect, store, report, and analyze all company, store, customer, and channel data in one centralized platform. · Improve productivity with the task manager--showing all employees and managers the outstanding tasks that need to be completed each day. · Easily transfer inventory between stores and keep track of overages and shortages in the inventory. · Operate with full visibility into detailed transaction history of every item that is pawned, sold or redeemed in the store during any period of operation. · Generate customized reports of the stores' operation so users can view the store's performance in real-time.BRAVO HELPS PAWNBROKERS KEEP UP WITH CONSUMER & MARKET DEMANDIn addition to the POS platform, Bravo offers mobile apps--MobilePawn and Shopkeeper. MobilePawn allow consumers to make payments, browse and buy online inventory, and chat with pawnshop employees all from the convenience of their mobile devices. Shopkeeper allows employees to approve loans, chat in real-time with customers and take photos of inventory, ensuring that employees can work from anywhere at any time and deliver a superior customer experience. Bravo's pawn platform is a multi-tenant, international, multicurrency, and multilanguage solution that can be easily installed and used by clients worldwide. The solution is compatible with any Windows machine, be it a laptop, tablet, or desktop. As Tally Mack, CEO of Bravo, says, "We designed Bravo to fit the needs and price point of any customer that needs it."BRAVO'S PROVIDES INDUSTRY LEADING SUPPORT In addition to providing the industry's leading pawn software, Bravo also invests heavily into supporting customers through onboarding, implementation and ongoing support. Bravo customers are hand-held through implementation and onboarding my knowledgeable employees who emphasize training as an integral part of customer success. After onboarding clients, bravo customers are provided with their own dedicated Customer Success Manager--something that no other software company offers in the pawn industry. The Customer Success Department is fully dedicated to ensuring that the clients have the resources they need to succeed and that they get the most out of their relationship with Bravo and the greatest return on their investment. Bravo also provides its clients with a full support team that can handle any inbound request and offers 24x7 mission-critical support. This customer-centric approach is a key factor in Bravo's success ­earing the company many referrals and rave reviews from customers. `WHAT'S NEXTHaving earned their place as the pawn industry's leading software provider, Bravo continues to focus on innovation. Bravo is expanding into the firearms industry ­developing end-to-end enterprise software that will revolutionize the way that firearms are sold and purchased.
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