| | DECEMBER 20206CIOReviewThe logistics industry trends are dependent on significant changes that are driven by the implementation of technology-driven innovations in the business processes. The next-generation logistics management solutions are moving towards making the global supply chains more customer-centric and sustainable. Automation in logistics processes brings out a significant increase in productivity and efficiency in the workflow. The improvement of transparency and traceability of the supply chain is vital to maintain a flexible and dynamic relationship between the various stakeholders.Customer expectations are increasing greatly. Both individuals and businesses expect to get goods faster, more flexibly, and--in the case of consumers--at low or no delivery cost. Manufacturing is becoming more and more customised, which is good for customers but hard work for the logistics industry. Add it all up and the sector is under acute and growing pressure to deliver a better service at an ever lower cost.It can only hope to do this by making maximum and intelligent use of technology, from data analytics, to automation, to the `Physical Internet'. This promises lower costs, improved efficiency, and the opportunity to make genuine breakthroughs in the way the industry works. But `digital fitness' is a challenge for the sector, which is currently lagging many of its customers in this respect. Attracting the right skills is one issue, but developing the right strategy is even more crucial. An increasingly competitive environment is another big factor in the mix. Some of the sector's own customers are starting up logistics operations of their own, and new entrants to the industry are finding ways to carve out the more lucrative elements of the value chain by exploiting digital technology or new `sharing' business models, and they don't have asset-heavy balance sheets or cumbersome existing systems weighing them down.`Sharing' is a big story for logistics now--from Uber-style approaches to last-mile delivery, to more formal JVs and partnerships at corporate level, the whole sector is redefining collaboration. But much of this is hampered by inconsistencies in everything like shipment sizes, processes or IT systems. The Physical Internet promises great things for the sector, coming along with increased standardisation in logistics operations. What will the logistics marketplace look like in five to ten years? That's still a very open question. We took a closer look at how some of the key disruptions facing the industry may interact.Let us know your thoughts.EditorialThe New Epoch of Logistics TechCIOReviewEmail:sales@cioreview.comeditor@cioreview.commarketing@cioreview.com December 18, 2020, Vol 09, Issue - 108 (ISSN 2644-237X) Published by ValleyMedia, Inc.To subscribe to CIOReviewVisit www.cioreview.com CIOReviewEditorial StaffAaron PierceCarolynn WaltersDean WinchesterJune Williams Shirley FaithRussell ThomasVisualizersIssac GeorgeJohn GothamJustin Smith Managing Editoreditor@cioreview.comManaging EditorJustin SmithSalesStephen Thomasstephen.thomas@cioreview.com Copyright © 2020 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.*Some of the Insights are based on the interviews with respective CIOs and CXOs to our editorial staff
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