| | DECEMBER 201919CIOReviewBy serving as a bridge between NetApp and our customers, we can ensure that the requirements on both ends are proactively addressedto the solution design phase, where it analyzes relevant information sets needed, shares it with NetApp engineers and sales teams, and then designs a solution that satisfies not only the requirements but also the budget constraints of clients. Consequently, the company's expert support team provides on-ground assistance to clients post implementing the project, ensuring that the solution is running efficiently and without hindrances. "ISA is dedicated to supporting clients throughout the entire cycle--from the initial onboarding stage to post-implementation support," adds Tese.ISA's extensive industry expertise and turnkey solutions have enabled it to sport an unparalleled implementation success rate in the industry across verticals such as oil and gas, banking, and government agencies over the years. An instance that illustrates the company's value proposition in the industry is when a government institution approached it to tackle the capacity and performance issues in their previous solution within a definite budget cap. "They requested assistance from us with numerous constraints in resources and funds; anyone would have simply walked away from it. But, we didn't. Because, ISA has never made excuses or looked away from any problems," recollects Tese. Leveraging its domain expertise, the company's adept team came up with a combination of disc upgrades to optimize and boost the performance of their existing infrastructure quickly, thereby enabling the client to get up and running within no time.Apart from data storage solutions, ISA also offers an integrated suite of on-premise and cloud IT security solutions for its clients to address the growing demands for data security in the digital world. In the wake of cloud computing, the company has established strategic partnership with Angola Cables and other relevant entities in an attempt to deliver scalable and agile solutions for organizations moving their data to the cloud from legacy systems.
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