| | December 201919CIOReviewOur job is to make your company run smoothly and at peak performance through best business practicesin a lot of our contracts," states Kim Geddings, the Training Executive at NOVAD. In an instance, NOVAD performed Organizational Transformation, Change Management, and Performance Management services to help build a stronger ODA (SBA Office of Disaster Assistant) management team and created an opportunity to identify areas to improve communication, collaboration, and eventually, how to break through silos and strengthen ODA. NOVAD also facilitated and supported the Leadership Effectiveness Initiative 2 (LEI 2), which was designed to develop trust and collaboration through actionable assignments that achieved positive changes and results. NOVAD used structured interviews, meetings, focus groups, and facilitated workshops. The company provided a framework and process through which participants were engaged in discussions to think through solutions for solving the problem at hand. Finally, they developed realistic and actionable plans to implement the solution(s). "We researched and applied best practices relevant to those solutions, and emphasize the pairing of best practices and practical experience from within the client's environment to produce unique and customized solution(s)," says Kim Geddings.According to Mr. Kelly, the powerful customer relationships built by NOVAD's team is what steer them ahead of the competition. "Having quality relationships with our customers brings us into these conversations early to make recommendations and offer training solutions that upskill and reskill their employee base," states Mr. Kelly. "We don't believe in shortcuts nor short term goals; we believe in long term partnerships."Under Mr. Kelly's leadership, NOVAD has been bringing innovative methodologies, and extensive experience on various contract support activities, and the company plans to follow the same path. "We believe investing in the community is important, so our roadmap ahead we will continue to be a community and corporate game-changer," concludes Mr. Kelly.
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