| | DECEMBER 201919CIOReviewchain, we promote the use of technologies such as analytics and IoT in improving supply chain planning and optimization. Give us insights into your strategy to help your clients succeed in their business initiatives.Many companies start the digital transformation with the evaluation and implementation of technological solutions. We prefer to guide them in defining the roadmap for digital transformation with a much broader business assessment, ensuring that their business strategy sits at the centre of this digital transformation.We also of course engage in an in-depth analysis and understanding of the business challenges, "pain points" and business goals which allows us to work with our clients in preparing a technology roadmap and finding the appropriate solutions to meet their requirements. This overall strategy allows for high-impact solutions with a solid return on investment. In some cases, we also work with clients to construct the business case in order to understand the required level of investment and expected ROI. What are the key factors that differentiate Cerca in the market?The passion, knowledge, and experience that our team brings to the supply chain space combined with our absolute focus on client success. We are truly zealous about supply chain optimization and this goes beyond the initial implementation, offering on-going support and maintenance so that our clients can focus on their core business processes rather than spending time and energy on IT management. With the most implementations and highest customer retention in the region, our more than 30 documented client success stories speak for themselves. We believe our real differentiator is our commitment and ability to work with and support our clients in achieving their business strategy through an effective next-level digital supply chain. What does the future have in store for Cerca Technology?Our growth has always been client-driven, and we expect to see continued expansion throughout the Americas, including the US, Mexico and Brazil. We continue to strengthen our relationship with Infor to better serve our clients as we enter new regions and address the needs of the organizations having a wide range of unique business needs. We continue to be a learning-focussed organization, continuously enhancing the skill set and knowledge of our amazing team of supply chain professionals. All of this with a view to creating strategic partnerships with our clients, delivering the supply chain transformation they seek and exceeding their expectations throughout the journey. Bryan Buitrago,General ManagerWe believe our real differentiator is our commitment and ability to work with and support our clients in achieving their business strategy through an effective next-level digital supply chain
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