| | DECEMBER 20194CIOReviewContentsLessons Learend In 30 Day Trials of IT ServicesJeff Cann, Chief Strategist and CIO, Encore Electric, Inc20 IT Transformation to Enable Business StrategyEileen B., SVP & CIO, CoBank31 The Business of Service ManagementMitch Kenfield, Principal, CIO Advisory practice,KPMG USCIO INSIGHTS0812IN MY OPINIONCOVER STORYUNLEASHING THE POWER OF SERVICENOW FOR ENTERPRISES PATHWAYS CONSULTING GROUP (PCG)Jeff Giovinazzo, President and CEO
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