| | DECEMBER 201919CIOReviewHorry Telephone Cooperative, the nation's largest telco coop, consolidate its "hodge-podge" of tools and platform upgrading challenges by positioning a unified assurance solution from Federos called Assure1. AccuOSS professional services designed, implemented, configured, and migrated from their existing solution to Assure1. In four short months, the company delivered the unified platform ahead of schedule. The new platform enabled HTC's Network Operations Center (NOC) to get end-to-end visibility of their entire network and proactively monitor their equipment for potential problems. Deployment of the solution also allowed HTC to reclaim over a dozen servers that were once dedicated to their legacy platform and save tens of thousands of dollars on upgrade and annual maintenance costs.What differentiates AccuOSS is its robust mix of solutions to fit all customer sizes and needs. While other systems integrators in the service assurance and IT operations industry often only focus on solutions for large enterprises and service providers, AccuOSS speaks to many middle-tier enterprises that suffer from the same challenges that many large-enterprises do. "AccuOSS has harnessed our experience with large enterprises and our robust solutions capabilities to deliver consumable, full featured hosted and managed solutions that were previously too cost prohibitive for smaller enterprises. AccuOSS clients realize benefit both financially and functionality as the AccuOSS approach democratizes service assurance through economies of scale and accrued features." states Brown.For the future, AccuOSS is excited about taking ­AIOps and AccuOSS Surveil to the next level. The company has doubled down on its commitment to develop and deliver solutions built on top of the leading AIOps solutions in the industry. "To help customers realize value, AccuOSS is developing customer-centric algorithms to tune machine learning to customer use cases. We're also developing essential enrichment and automation around vendor AIOps tools to enrich detected anomalies with more prescriptive data to make the anomalies more meaningful to operations," says Rindels. With AccuOSS Surveil, the company is developing its next Surveil version "The Bobs" release. AccuOSS Surveil already provides customers with a world-class service assurance system that can fit most budgets. With the completion of The Bobs release, Surveil will also deliver customers the most modern and dynamic user experiences in the industry. "In The Bobs release, we're focusing completely on the user experience of the application. This release will feature a whole new user interface that is multi-tenant, scalable, and dynamic for any browser and device type," concludes Rindels.
< Page 9 | Page 11 >