CIOReview
| | DECEMBER 201919CIOReviewEurope, the airline recently accepted delivery on the first of 256 Airbus A321neo aircraft. But with that ongoing delivery, the major challenge was that the carrier needed a faster way to author aircraft operations manuals to bring the new aircraft into service without delay. To understand the key business objectives of Wizz Air, Comply365 followed its standard onboarding process, where its expert team got aligned with the requirements and needs of Wizz Air. The airline needed to reduce the amount of time that they're spending on editing the XML based operational content by at least 50 percent. As a solution, Comply365 offered its complete web-based content management platform that eliminates the need for multiple solutions throughout the authoring process. Comply365's operational content management platform--ProAuthor--provides a single, consolidated authoring solution for aircraft manufacturers and company manuals, using a familiar, easy-to-use editor with structural controls and the ability to reuse data.By incorporating automated workflows and standards tracing, targeted distribution to mobile users and end-user compliance tracking, ProAuthor simplifies and unifies complex authoring, revision, and distribution processes, while eliminating data duplication. ProAuthor can repopulate effectivity statements from manuals in existing, identical aircraft manuals seamlessly. "We have a strong working relationship with Wizz Air at all organizational levels and are excited to assist them in streamlining and modernizing their authoring process across multiple subsidiaries. Our solution allows Wizz Air to drive process efficiency, reduce duplicate work and complexity and help them maintain standards across all their manuals with embedded decision making and automated processes," states Tom Samuel, CEO, Comply365."We wanted to eliminate this very time-consuming manual process and aim at publishing manuals much faster, more efficiently, and accurately. Comply365 provided us with an innovative, scalable, and accessible platform that will scale with us as we grow. Comply365's editor makes it relatively simple for anyone to author aircraft manufacturer or company manuals in XML," explains Holm. The implementation of ProAuthor at Wizz Air was done very efficiently, with Wizz Air able to get value from ProAuthor within six months. Comply365's expert team trained a core group of Wizz Air users to be the administrators of ProAuthor. This enabled them not only to use it regularly but expand its usage within the airline. "We're proud to support Wizz Air's technical publications team, as well as the frontline staff - pilots, cabin crew, ground and maintenance teams with the operational content and insights they need for making critical decisions. The dedication and approach of both teams have contributed to the success of our project overall," states Samuel.Today, Comply365 is the go-to solution provider for content management and document distribution in highly regulated industries, including aviation, rail, and energy. Frontline staff at various major airlines around the world, including American Airlines, Southwest, JetBlue, WestJet, and Cathay Pacific Airway (pilots, flight attendants, maintenance technicians, or ground operations personnel), rely on Comply365 for digital delivery of operational manuals. Almost 10 years ago, the company played an instrumental role in the FAA's approval of replacing the traditional, paper-based pilot flight bags with electronic flight bags (EFBs) and partners with clients unlike other service providers to transform industries. "We were part of the industry movement to move away from paper to more digital forms of distribution. We have now developed our ProAuthor platform to enable the next wave in operational content management--one in which the back-office technical publications environment is simplified and automated, PDF document delivery is eliminated, and operational content is delivered to frontline operations staff in a much more targeted manner," concludes Samuel. Comply365 provided us with an innovative, scalable, and accessible platform that will scale with us as we grow
< Page 9 | Page 11 >