| | DECEMBER 20195CIOReview18 How Has Document Management Changed?Frank Osburn, Director-Document Control, Project Administration &Records Management, UniversalPegasus International Inc26 "Transformation" Underway at OCCBill Raczyk, Vice President-Process Innovation, The Options Clearing Corporation (OCC)DATA ANALYTICS, MACHINE LEARNING WILL POWER AN ENTERPRISE CONTENT MANAGEMENT EVOLUTIONAref Matin, EVP & CTO, Wiley [NYSE: JW.A]20CXO INSIGHTSLAST WORD08IN MY OPINIONThink you need document management? You're probably wrong.Ernest Penland, Director, Document Management Systems, Virginia Tech22PEOPLE, PROCESS, AND STANDARDS ARE CRUCIAL FOR DOCUMENT MANAGEMENT SUCCESSJeff Siegel, VP and Director-Technology Solutions Center, & Aaron Ford,Program Controls Section Manager, HNTB
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