CIOReview
| | DECEMBER 20199CIOReviewchoices but is adaptable as the technology evolves. The core design principles can be a good basis to understand and establish the success and longevity of the initiatives. One of the typically under-appreciated aspects is the necessity of a repeatable development capability. A core differences between software businesses and legacy organizations is the establishment of an underlying software development platform that allows for rapid development, scaling, integration and adoption of the software products seamlessly. Note that these platforms are not homogeneous. The choice of the type of platform(s) depends on the transformation objectives. Organizations need to pay special attention to enablement ­ on technological as well as organizational fronts. This goes beyond the software or data and analytics platform to organizational readiness to enable adoption and integration. Appropriate incentivization for different teams to contribute to the overall effort must also be devised. Traditional performance metrics for sub-organizations that are crucial to data acquisition and integration efforts of big-data and AI projects are often misaligned with the transformation objectives. This results in a reluctance (or inability) from these arms to appropriately invest in labor, software or digitization technologies to support the transformation effort. This misalignment of incentives results in risks for any well-intentioned transformation effort and can contribute to overall failure. Further, accounting for company culture and impact on people are extremely necessary when change management is put in place that aligns with these initiatives. In conclusion, Big data and AI present significant growth opportunities for the industry. However, these can't be realized unless the organizations are willing to evolve, adapt and be agile. They need to significant flatten the hierarchies, adopt a fast-cycle business model and build a solid technological, structural, organizational and most importantly diverse foundation ­ i.e., a long-term outlook. Maintaining a laissez-faire approach is a recipe for failure down the line. Mohak ShahThe core design principles can be a good basis to understand and establish the success and longevity of the initiatives
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