CIOReview
| | DEC 18 - JAN 196CIOReviewThe digital experience has redefined the way businesses, and their customers interact. Rich digital experience has become the integral requirement to engage people. Organizations today are increasingly vying to provide personalized digital experiences for their most important assets--employees, customers, and partners--to enhance productivity and efficiency. An optimal digital experience initiative entails the integration of myriad elements from portals, web content management, mobile, social, analytics and more. As digital interactions today are not just limited to mobiles, the next generation of digital experience solutions are incorporating channels including wearables, voice assistants, and other IoT devices. With this, organizations will be in a unique position to better understand the needs of people and deliver better experiences. The solutions will not only scourge customer data across various websites, sessions, and devices--allowing organizations to build better user profiles--but also utilize this data to draw the right line between individualization and offense. Amidst their effort to understand people better and offer them the best digital experiences, the organizations cannot stay away from the obligatory discussion about regulation. Data privacy and "the right to be forgotten" takes center stage here. Hence, the solutions should also have the ability to guide organizations on how to collect personal data and how it is used, supporting their digital experience initiatives in a more regulated world. These initiatives should hence help organizations create new revenue streams, seek out new opportunities, gain competitive edge, create workplace efficiencies, and foster better customer service. Our goal with this special edition is to highlight the best-of-breed digital experience solution providers that not only leverage innovative technologies to steer successful digital experience initiatives but also collaborate with clients to explore positive outcomes. This edition also blends thought leadership from subject matter experts with real stories on what selected vendors are doing for their clients, including exclusive insights from CIOs and CXOs.Write us your thoughts.EditorialA key for Successful BusinessCopyright © 2018 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.CIOReviewDEC 18 - JAN 19Editorial StaffSalesAshik JainCarolynn WaltersDane StanleyRussell ThomasKatherine Joneskjones@cioreview.comVisualizersIssac GeorgeSujay KManaging EditorJeevan GeorgeDIGITAL EXPERIENCE SERVICES SPECIAL*Some of the Insights are based on the interviews with respective CIOs and CXOs to our editorial staffJeevan George Managing Editoreditor@cioreview.comContact Us:Phone:510.996.5126Fax:510-894-8405Email:sales@cioreview.comeditor@cioreview.com marketing@cioreview.comDEC 18 - JAN 19, Vol 07 SE 122 Published by ValleyMedia, Inc.To subscribe to CIOReviewVisit www.cioreview.com CIOReview
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