| | DECEMBER - 20178CIOReviewIn the legal industry, the proliferation of Information Technology (IT) has become very evident in recent years. IT has now become an integral part of any law firm. For example, a finance function is highly dependent on IT to run the base ERP and billing/collection systems. IT also provides the foundation for the business intelligence framework which allows users to access financial and operating information on their desktops. Recently in our firm, we installed a new business intake framework, which involved IT to a very large extent. This initiative is changing the way we bring in new clients into the firm. It is much more workflow-, dashboard-, and communication-oriented system, and is resident on the intranet. This entirely different process replaces our earlier email-based procedures. Without a strong partnership between IT and Finance, this project would not have succeeded.On the marketing side, there is also rapid spread of IT. New marketing systems used in IN MY OPINIONThe Inevitable Proliferation OF INFORMATION TECHNOLOGYBy Madhav Srinivasan, CFO, Hunton & Williams LLP
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