| | DECEMBER 20178CIOReviewCIOs are faced with an environment that demands modernization of our foundational IT infrastructure while also improving customer satisfaction. As executives and purveyors of technology, we are obligated now more than ever to make better choices that will allow transformation of the business. Taking a hard look throughout the organization to identify ways to streamline the IT environment often creates opportunities to reduce duplication, simplify technology, and re-evaluate how services are provided.The tools provided to an employee to perform their job has a direct relationship to the success of the business. Organizations should constantly be looking for ways to innovate, including in operational day-to-day duties, to help organizations work smarter and better putting modern and intuitive tools in the hands of all users, giving them the power to innovate and perform their work more effectively. Backoffice systems often provide a great landscape for modernization.Smarter Investments for IT ModernizationBy David Shive, CIO, GSAIn My Opinion
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