CIOReview
| | AUGUST 20258CIOReviewIN MY OPINIONCultivating Future Talent and Leadership GrowthWe are fortunate to have a culture that values its people and understands that in order to sustain our terrific growth trajectory we need to attract and retain talent at every level. We also know that we have the next generation of leaders working with us right now. The company has invested a lot of resources into cultivating this talent, with a team dedicated to supporting future talent. This robust Team focuses on attracting talent, making sure they are in the right positions and then unleashing all sorts of development on them! Training, onboarding and supporting them during those critical first days is the focus. We know if we don't build a solid foundation that the chances of losing them are higher. At the chef level, we support ongoing development and opportunities for our unit leaders to grow and move up in their careers, possibly in larger roles on campus or transferring to another campus for bigger challenges.Adapting to Evolving Challenges and Enhancing the ExperienceWe are constantly evaluating our student experience and adjusting or enhancing initiatives as necessary. We conduct extensive surveys to gather feedback, using robust methods. We partner with industry leaders who help us understand generational shifts in preferences so that we stay ahead of the curve and provide what is important to the current cohort on campus as we adapt to what the next one is looking for.Like many operators during the pandemic, we weren't immune to the effects of supply chain woes and labor disruptions. As the global leader in contract foodservice, we at Compass have the strength of our GPO (Group Purchasing Organization) Foodbuy to provide expertise and resources that set us apart from NURTURING TALENT, LEADING WITH PURPOSE AND DRIVING CULINARY INNOVATIONBy Brian Mansfield, Vice President, Procurement and Safety, Chartwells Higher Education Dining ServicesBrian Mansfield began his career in hotels as a teenager before advancing to a professional kitchen role after high school through Johnson & Wales University. With experience opening five Capital Grille locations and 15 years in an ESOP company, he gained leadership skills and an ownership mindset. Joining Chartwells Higher Education, part of Compass Group, he excelled in training, procurement and kitchen management. Rapid promotions led to his current role as Vice President of Procurement and Safety, leveraging his extensive culinary and business expertise.Brian Mansfield
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