| | JUNE 202319CIOReviewlarge, dedicated, in-house support team to allow clients to choose which Microsoft ERP platform best fits their needs. Whether to stay on-premise with Microsoft Dynamics GP or Dynamics NAV or adopt the latest Microsoft cloud-based Dynamics 365 Business Central ERP, Endeavour is here to help clients get the most out of their investments. "The future is in the Microsoft cloud-based applications, and we see the vast majority of new implementations being on the Dynamics 365 platform, with Microsoft Business Central being the ERP of choice complemented with Dynamics 365 Sales Enterprise CRM," Steve Ewing, Vice President.The steadfast support of Endeavour's Microsoft Dynamics ERP and CRM clientele is due to its deep understanding of the underlying Microsoft systems and the unique challenges faced by its clients. This commitment to long-term client support has been crucial to the firm's success over the past few years, especially during the unprecedented global challenges, where Endeavour continued to see both high levels of client retention and a high number of new client implementations. Endeavour's primary go-to-market approach is to offer custom-tailored configurations of Microsoft Dynamics 365 ERP, CRM, and Power Platform to meet client needs. Their client engagement efforts focus on discovering and analyzing their client's requirements to provide unique recommendations in alignment with Endeavour's values of Trust, Integrity, and Accountability. These recommendations involve custom configuring the Dynamics 365 systems to meet unique client needs rather than offering a fixed-scope, fixed-price implementation. A testament to the company's approach and high-quality consulting services is a success story that involves a recent client who opted to transition from another Microsoft partner to Endeavour mid-project. Endeavour's consultants made more progress within a month than the previous partner had eight months prior. This impressed the client, instilling them with the confidence to postpone their Go-Live across multiple companies, expanding their project scope to allow for additional enhancements to user experience and data quality before eventually launching with a successful Go-Live under Endeavour's guidance. Endeavour has celebrated many such success stories over the years. The firm and its team of Microsoft consultants now support more than 900 active clients across North America, earning a long list of client testimonials and awards such as the Microsoft President's Club, representing the top 5 percent of Microsoft partners globally. The future is in the Microsoft cloud-based applications, and we see the vast majority of new implementations being on the Dynamics 365 platform, with Microsoft Business Central being the ERP of choice complemented with Dynamics 365 Sales Enterprise for an all-in-one ERP-CRM
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