6CIOReview | | AUGUST 2022Driving efficiency in business operations is an ever-present need for organizations. In the wake of disruptions in the business world courtesy of COVID-19, now more than ever, organizations are increasingly seeking ways to streamline their operations. In tandem, the market for business process management (BPM) is growing. According to Fortune Business Insights, the size of the global business process management market is slated to reach USD 26.18 billion in 2028, growing at a CAGR of 12.0 percent.This market growth is being propelled by organizations proactively focusing on embracing cutting-edge digital technologies to improve their business processes and offer enhanced customer experiences. The widespread introduction of business applications built on the cloud and the increasing use of AI-equipped BPM solutions by organizations are expected to further boost the size of the BPM market. This edition of CIOReview brings to light the key developments in the BPM space and how organizations are leveraging the latest tech solutions to continually digitize their business operations to drive efficiency and productivity. It features thought leadership articles from Phil Ahad, Chief Digital Officer at Toluna, and Ruma Bhattacharyya, Vice President of Business Systems Analysis at Everest Reinsurance Company. They speak about the need to adopt a proactive approach to managing customer data for driving business growth and the importance of building robust data strategies that include data integration for streamlined business process management.The edition also features an innovative process mining and operational efficiency platform from mindzie. The platform employs a data-driven approach to assist organizations in improving and streamlining their business processes. By analyzing data from business workflows in an organization's existing ERP and IT systems, mindzie's platform unlocks insights and uncovers avenues to automate certain business processes, driving efficiency in business operations.In this edition featuring the most promising BPM solution providers and service companies, we hope you find the appropriate company to enhance and optimize your business operations. Let us know your thoughts!EditorialThe Digital Transformation of Business OperationsCopyright © 2022 ValleyMedia, Inc. All rights reserved. Reproduction in whole or part of any text, photography or illustrations without written permission from the publisher is prohibited. The publisher assumes no responsibility for unsolicited manuscripts, photographs or illustrations. Views and opinions expressed in this publication are not necessarily those of the magazine and accordingly, no liability is assumed by the publisher thereof.CIOReviewEmail:sales@cioreview.comeditor@cioreview.commarketing@cioreview.com AUGUST - 24 - 2022, Vol 11, Issue - 45 (ISSN 2644-237X) Published by ValleyMedia, Inc.To subscribe to CIOReviewVisit www.cioreview.com CIOReviewVisualizersIssac GeorgeMichael Wayne*Some of the Insights are based on the interviews with respective CIOs and CXOs to our editorial staffJustin Smith Managing Editoreditor@cioreview.comManaging EditorJustin SmithSalesStephen Thomasstephen.thomas@cioreview.com Editorial StaffAaron Pierce Carolynn WaltersCorinne EverettKirby SmithShirley FaithRussell Thomas
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