| | AUGUST 20214CIOReviewContentsIN MY OPINIONCXO INSIGHTS2008AVOIDING THE BLIND SPOT AND MISPERCEPTION IN CHATBOT & DIGITAL TRANSFORMATION INITIATIVES Rudy Dalimunthe, VP of Customer Excellence, TokopediaTIME FOR A TALENT REBOOT ­ SHIFTING FROM MANAGEMENT TO EXPERIENCEAndy Pirruccello, Director, HRBP and Learning & Leadership Development, The E.W. Scripps Company12COVER STORY08PETER JACKSON, CEO DRIVING THE FUTURE OF REMOTE WORKING
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