I n f o c u s10SHIFTING THE PARADIGM OF APPOINTMENT SCHEDULING3 WAYS HUMAN+MACHINES ARE THE REAL FUTURE OF AI IN CUSTOMER SERVICEBUILDING A STRONG IT DEPARTMENT BY ADOPTING ADVANCED TECHNOLOGYMatthew M. Walsh, COO, Clinical Enterprise & Joan E. Topper, Vice President, Clinical Access Management, GeisingerDave Pearson, Executive Vice President & CIO, Sykes Enterprises, Incorporated [NASDAQ:SYKE]Thad M. Lutgens, Director of Equipment & IT, Longbow Industries(Parent of LPR Construction)CIO INSIGHTSCXO INSIGHTS202428PG 16 - 26 10 MOST PROMISINGSOLUTION PROVIDERS - 2020SCHEDULING SOFTWARE
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