| | AUGUST 20198CIOReviewIN MYOPINIONBy Rebecca Liebert, Senior Vice President, Automotive Coatings, PPGBUILDING AND EMPOWERING ADYNAMIC WORKFORCEAt the core of every successfully company is its workforce. At PPG, that's no different. Our more than 47,000 employees across the world are the cornerstone of every achievement we attain as an organization. We trust our employees immensely and empower them to provide sustainable solutions to address our customers' greatest needs.As the world's leading coatings company, we serve more industries than any of our competitors. From automobiles and jetliners to water tanks and family homes, our coatings and specialty materials help our customers protect, enhance and beautify valued assets. I cannot overemphasize the importance of establishing a culture that empowers employees to more effectively contribute to our shared success.By creating a diverse workforce, manufacturing companies can meet challenges quickly, creatively and effectively providing a significant competitive advantage in today's global economy ­ an imperative for the success and sustainability of our industry. Earlier this year, PPG was named one of the Best Employers for Diversity by FORBES magazine, which ranks the top U.S companies that demonstrate a dedication to diversity and inclusion in the workplace. We also received a Human Rights Campaign Corporate Equality Index perfect score of 100 percent, allowing PPG to be designated a Best Place to Work for LGBTQ Equality. Workplaces across the United States ­ no matter the industry ­ continue to transform at an increasingly rapid pace. Organizations that want to keep up with these changes must place a focus on the valuable contributions of their employees. Leveraging data analytics regarding the workforce provides great value to any organization as companies can gain better insight into areas such as diverse employment needs, hiring trends and employee retention. Statistics show that engaged employees deliver better results. According to a Gallup study, work units in the top quartile of employee engagement outperformed bottom performing quartile units by 10% on customer rating, 22% in profitability and 21% in productivity, leading to higher company earnings. Companies who link their corporate vision and strategy to their employees' direct work and analytics around the workforce drive higher engagement and thus are better positioned to both predict and drive business performance. WORKFORCE DEVELOPMENT CRITICAL TO MODERN MANUFACTURINGAccording to a study by the Bureau of Labor Statistics, manufacturing Rebecca Liebert
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