4CIOReview | | APRIL 2024ContentsLOW CODE SYSTEMS CAN IMPROVE USER EXPERIENCE AND SAVE TIMEJohn Entwistle, Managing Director, Brown Brothers Harriman08IN MY OPINION12 Cover StoryJim Mason, Vice President, Customer and IT Systems Support, Little Caesars PizzaOPERATIONALIZATION-ARE YOU THINKING RIGHT TO LEFT!30LAST WORDAPPIAN PUSHING THE ENVELOPE OF SOFTWARE DEVELOPMENTMatt Calkins, Founder and CEO
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