| | APRIL 202219CIOReviewdevastating consequences to the patent application, the automation solution should go beyond just identifying the type of documents. Black Hills IP understands such nuances and attends to them diligently. All their software's docketing decisions are made based on more than 150,000 rules (informed by multiple, reliable sources), with an additional 100,000 rules independently maintained to double-check and verify that there are no errors. Going a step further, the automation solution also analyzes IP documents in more than 80 different languages, eliminating the need for translations--a major cause of inconsistencies and errors in IP docketing. Ushering Clients toward Next-Gen Patent WorkflowsCountless law firms and patent offices have been able to significantly enhance their critical workflows, owing to Black Hills IP's automated docketing capabilities. A case in point is a client that wanted to address the errors and inconsistencies in their manual docketing process. Black Hills IP started by conducting a comprehensive audit of the client's internal processes and pinpointed the inaccuracies in their workflow. The assessment revealed that more than five percent of the data was prone to errors, which was unacceptable for the patenting process. Black Hills IP completely revamped their manual docketing system with an automated process that streamlined the client's needs and eliminate inconsistencies. In no time, the client was able to revamp their docketing workflow and achieve impeccable data integrity in the patent application processes. The credit for facilitating such successes also goes to Black Hills IP's management team, as well as the workforce. Comprised of successful patent attorneys with extensive industry knowledge, the management guides its highly skilled workforce to help clients get the most out of their docketing automation solutions. When clients run into even the slightest inconvenience, Black Hills IP's experts are just a call away to assess the problem and provide troubleshoot as quickly as possible. Beyond this, clients' feedback and suggestions are methodically tracked to upgrade Black Hills IP's solution stack. The next upgrade of their docketing automation solution will include their growing data analytics and data services capabilities, which help clients improve their internal workflows and quality assurance functions.Today, Black Hills IP's move toward automation is allowing countless law firms to easily conduct their docketing processes in-house with minimum labor costs at a time when businesses across the U.S. are opting for regional services over outsourcing. The company is also expanding its partnership network, which will allow it to integrate their automated solutions with a broader range of IP docketing tools, and foster smoother data management for a zero-error workflow. Automated IP Docketing solution not only centralizes and streamlines the complex patent filing process but also eliminates all the errors that are common in the conventional manual workflowsThomas Marlow
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