| | APRIL 20195CIOReviewI n f o c u s1010 MOST PROMISING FIELD SERVICE CONSULTING COMPANIES - 201932 - 340842Achieving Service Excellence through the Digital UtilityThomas Kuczynski, CIO, DC Water23 Building a Field Fulfillment Business: Keys to SuccessZach McGuire, President, MasTec Advanced Technologies19 Uninterrupted Collaboration ServicesJeffrey Babe,Senior Director,Polycom27 Field Service Automation: Enhancing Productivity and Service OperationsDr. Marlene Kolodziej, DBA, ITIL; AVP - End User Services, Northwell Health31 From IT Service Management to Corporate Service ManagementGraham K. Draughon, President, Blackthorn Cyber Security, LLC. & Advisory CISO, Onemain Holdings, Inc.40 Field Services ­ Four Key Drivers of Digital TransformationBob Feiner, Senior Vice President of Global Services, Dell EMCCIO INSIGHTSCXO INSIGHTSIN MY OPINIONENGAGEMENT IN THE REMOTE WORKFORCEClifford T. Gardner, Jr., ASM, Field Service & Support, Fresenius KabiDarren Roos, CEO
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