| | JUNE 20154CIOReview17Enter the Social World of Field Service, Don't Be Afraid of the ConnectionAly Pinder Jr,Senior Research Analyst,Aberdeen Group215 Things a CIO Should Look for in a Field Service Management Solution Shirlene Spillers VP. Product Management,Design and QA, FieldAware31Best Practices in Field Service OptimizationGerald Norz,Vice-President of Global Customer Services, Babcock & Wilcox MEGTEC37Technology's Impact on Field ServicesStephen Caulfield,Executive Director, Global Field Services,Dell 41Scientific Games Bets on Automated SchedulingDavid Douglas, VP-Service Management, Scientific Games Service and Modern Technology: The Unsung HeroEric Paulik, Sr. Director Global Field and Customer Service, The Spectranetics Corporation 47Enterprise Mobility: Empowering Field ServicesSimon Cooper, CIO, ServicePower Technologies, Plc 52Otis Elevator Technology Brings Field Service to Customers Sam Talbot,Director,Worldwide Service, Otis Elevator 54
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