| | December 20149CIOReviewa discipline that helps businesses and organizations adapt to fluid circumstances. This discipline considers how and who may be impacted by change, and addresses a wide range of business elements including organizational design, roles and responsibilities, performance standards, workflow and processes, and communications.While many general business consulting firms offer organizational change management services, CIOs and their teams are often more comfortable working with a known technology partner like HP--a company with deep experience in the real-life inner workings of an IT department. This provides assurance that the engagement will yield practical and measurable results, rather than high-level powerpoint slides. HP Management of Organizational Change ServicesHP Management of Organizational Change (MOC) services are designed to help organizations successfully make the transition to new circumstances (e.g., a new technology implementation or business model) as well as to become more flexible and adaptable. While engagements are often coupled with or triggered by a tactical IT initiative (for example, a cloud implementation,) HP MOC is more strategic, focusing on helping organizations adapt to any change. HP MOC services utilize recognized methods for building change competencies within the organization. The HP MOC process covers fundamental elements of organizational change, including leadership, vision creation, planning, communication and engagement, and measurement. Customer engagements focus on some or all of the elements, depending on the existing competencies of the organization. Because change acceptance must start at the top, HP works with CIOs and other C-level executives on leading by example, as well as on articulating and communicating their vision. In addition, the HP process focuses on how change impacts employees. When employees are not committed to the change, the project will be slower to succeed--causing time and budget drains--and will face a higher risk of cancellation. To satisfy performance-driven CIOs, HP ensures that its MOC engagements are measurable, enabling clients to track the value they receive. This step can be a challenge for other change management consultants, since many of the components of any organizational change management process are "soft"; for example, they focus on how employees adapt to change. Yet the human aspects of change management may not be fully understood or valued by IT leaders who are accustomed to implementing task-based projects. Thus, each step in the HP MOC engagement is tracked and measured. Furthermore, IT leaders learn to "manage, enforce, measure and monitor the internalization of new competencies" so they can ensure the success of future projects. Change is a constant, and successful organizations will need to transform again and again. As businesses discover that becoming "agile" requires more than a technology platform and a statement in the annual report, more CIOs will turn to trusted partners for assistance in developing appropriate competencies to enable change. HP MOC services provide a valuable way to help businesses prepare for the future.HP Management of Organizational Change service goes beyond the selection and implementation of a new technology platformLynda Stadtmueller````
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