| | May 20154CIOReviewIN MY OPINION0819222533366229ContentsAdapting to consumer demands: The hotel booking perspectiveJohn Pelant, VP- IT, CWT AmericasCIO VIEWPOINTCIO INSIGHTIt is Not All about Technology; It's What You Know about Your Customers TooFour Fundamental Lessons for Building a Culture of Innovation and SuccessQSR - Technology changes the relationship with the customerWearables to Play an Integral Role in Guest ServiceMaking Smart Use of Data, Cloud, and MobilityKeeping Pace with Innovation is Challenging and Carries a CostA 'Smart Ship' To Sail into the Wide Array of TechnologiesBrian Garavuso,EVP & CIO, Diamond Resorts InternationalWalter Carvalho, VP & Corporate CIO, Carnival CorporationKevin Vasconi, EVP & CIO, Domino's Pizza LLCMonika Nerger,CIO, Mandarin Oriental Hotel GroupWalter Yosafat,SVP & Global CIO,Wyndham Worldwide CorporationAmes B. Flynn, SVP & CIO, Extended Stay America HotelsBill Martin, CIO, Royal Caribbean Cruises
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